Return Policy

Refund Policy

We want you to love your purchase, but we understand that sometimes things don’t work out. That’s why we offer a 7-day return policy, giving you 7 days after receiving your item to request a return.

Checking Your Order

We recommend inspecting your order as soon as it arrives to ensure everything is in perfect condition. Please note that any damage caused by accidents, misuse, or external factors after delivery may not be eligible for return.

Eligibility for Returns

To be eligible for a return, the item must be:
✔ Unworn and unused
✔ In its original packaging, with tags attached
✔ Accompanied by a receipt or proof of purchase

Please note that we do not offer refunds for returns, including those due to a change of mind or incorrect size selection. Instead, returned items will be credited to your store account for the full amount of your purchase

To initiate a return, contact us at info@amoraeverlasting.shop and we’ll provide further instructions, including the return shipping address. Please note that items sent back without prior approval will not be accepted.

Damages & Issues

If you receive a defective, damaged, or incorrect item, please reach out to us immediately so we can resolve the issue as quickly as possible.

Exceptions & Non-Returnable Items

Certain items cannot be returned, including:
❌ Custom or personalized products
❌ Personal care items (e.g., beauty or hygiene products)
❌ Hazardous materials or flammable liquids
❌ Sale items or gift cards

If you’re unsure about your item’s return eligibility, feel free to contact us before making a request.

Exchanges

The fastest way to get a different item is to return your original purchase first. Once your return is accepted, you can place a new order for the item you want.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your purchase within 14 days, for any reason. The item must still meet our return eligibility criteria.

Refunds

Once we receive and inspect your return, we will notify you of approval or rejection. If approved, a refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at info@amoraeverlasting.shop.

💡 Need help? Reach out anytime at info@amoraeverlasting.shop and we’ll be happy to assist you!